❓ Help Landbank fail transaction

[Alpha Anthony]

Hello,

I have encountered an issue for my today's transaction (March 25,
2022) Today at 15:05 in 00891002 VIRAC 2 location. I withdraw a 6, 200
amount from atm and the Atm fails to dispense a cash but the amount was
already debited from my account. At that time, I wasn't aware that 6k was
already debited from my account so I made a transaction again and withdraw
5k and the atm successfully dispense cash.

Ano po gagawin ko, pa help mga sir.



wala rin pong lumabas na resibo nung pag withdraw ko ng 6, 200. Wala rin yong pera

 

[Skye01]

try mo po i contact yung bangko para po ma solve agad yan

 

[plhbg1]

cctv ang mag su-support sa claim mo, punta kana bank or tawag agad hotline

 

[Dattebayo]

Meron naman camera yung mga ATM. Report mo lang sa bangko mo, give them information kung saang ATM ka nagwithdraw.

 

[Alpha Anthony]

Update: Tinawagan ko na po yung Hotline Number ng Landbank. Bali 5-10 days ang expected timeframe. So, under investigation na po yung nangyari sa Card ko

 

[platypus0927]

paps. mag fill up ka ng complaint form din para sigurado na aasikasuhin nila.

minsan kasi pag tawag lang di nila inaaksiyunan, mas maganda pumunta ka sa bank at fill up ng complaint form

 

[Veraix]

Update: Tinawagan ko na po yung Hotline Number ng Landbank. Bali 5-10 days ang expected timeframe. So, under investigation na po yung nangyari sa Card ko

eyy taga bato ka palan