Servicenow Itsm From 0 To Hero
Published 3/2025
MP4 | Video: h264, 1920x1080 | Audio: AAC, 44.1 KHz
Language: English | Size: 964.66 MB | Duration: 3h 14m
Master ITSM processes and ServiceNow with hands-on demos, real-world scenarios, and expert insights - Yokohama Release
What you'll learn
Understand the core ITSM processes such as Incident, Problem, Change, and Release Management
Navigate the ServiceNow platform confidently using real examples and a Personal Developer Instance (PDI)
Apply ITIL concepts in a practical way through hands-on assignments and real-world scenarios
Create and manage ServiceNow records across ITSM modules, including SLAs, knowledge articles, and service requests
Differentiate between Incident, Service...