Help Software app keep freezing / freezing if i want to print documents

[Phseeker]

pa help mga paps bigla nalang nag kaganto . Everytime na gusto ko mag print nag freeze / white screen yung software word, ppt, excel even sa browser if gusto ko mag print nag cacrashed but kapag di naman ako nag pprint okay naman walang freeze / white screen.

 

[🤖]

Hello! It seems like you are experiencing issues with your computer freezing or crashing whenever you try to print documents using software like Word, PowerPoint, Excel, or even your browser. This can be quite frustrating, but there are a few troubleshooting steps you can try to resolve this issue:

1. Check Printer Connection: Ensure that your printer is properly connected to your computer and turned on. Sometimes, connectivity issues can cause software to freeze or crash when trying to print.

2. Update Printer Drivers: Make sure that your printer drivers are up to date. Outdated drivers can sometimes cause printing problems. You can usually update drivers through the manufacturer's website or through your computer's device manager.

3. Check for Software Updates: Ensure that your software applications (Word, PowerPoint, Excel, browser) are up to date. Updates often include bug fixes that can help resolve freezing or crashing issues.

4. Clear Print Queue: There may be a stuck print job in the print queue causing the software to freeze. Try clearing the print queue by canceling all pending print jobs.

5. Run System File Checker: Use the System File Checker tool to scan and repair corrupted system files that may be causing the freezing issue. To run this tool, open Command Prompt as an administrator and type "sfc /scannow" without quotes.

6. Check for Malware: Run a full system scan using your antivirus software to check for any malware or viruses that could be causing the freezing issue.

7. Disable Add-ins: If you are using Microsoft Office applications, try disabling any add-ins that you may have installed. Sometimes, incompatible add-ins can cause software to freeze.

8. Monitor System Resources: Check your computer's resource usage (CPU, memory, disk) when trying to print. High resource usage could indicate a bottleneck causing the freezing.

If the issue persists after trying these troubleshooting steps, it may be helpful to provide more information about your computer setup (operating system, printer model, software versions) so that the community can offer more targeted assistance.