Help PLDT HOME FIBER 1699 (500mbps)

[alaskun98]

hello mga paps. tanong ko lang po sa inyo pag na remove ba yung CGNAT bibilis at low ping na? advice kasi nung taga tech nila is CGNAT removal dw baka may mag bago. tapos sa customer service nman nila ay obserbahin lang raw. pero sa na oberbahan ko wala namang pag babago yung ping. btw yung game ko is Call of Duty mobile garena.
currently yung ping is aroun 60-80ms minsan aabot 3digits. tinatanong ko yung mga kasamahan ko sa laro na parehas lang ng plan sa pldt. ping nila is around 20ms - 40ms

hiniwalay ko na ang dalawang bands na 2.4G at 5G. at hndi ako nag kokonek sa 2.4G

as a compe player. 60ms ay sobrang taas na nyan delay na yung reactions, etc..

noon may na avail kami na fiber din kaso parang reseller lang sila 100 pesos per 1mbps. source nila ay globe at pldt. pumapalo nman yung ping sa 30-40ms minsan mag 20+ pa. pag Ranked Game lang is nasa around 26-38ms pag private lobby is nasa 35ms-48ms. pero nung tumagal medyo tumaas na sya at tinry ko mag vpn(IPVanish at Exitlag) pero ngayon sa PLDT tinry ko mag IPVanish di talaga sya bumaba at di ko natry sa Exitlag dahil free 3 day trial lang yun noon gamit ko.

meron pa bang ibang sabihin sa customer service? para mapa baba yung ping ng codm? need ko kasi mapababa para makasabay sa laro. hirap na sa matataas na ping

Device: Poco F6 Pro
Router: HG415X6-10
Location ko pala is Mindanao Region 9 - Zamboanga del Sur

 

[🤖]

Hello! I understand your concern about the high ping you are experiencing in Call of Duty Mobile Garena and your desire to lower it for better gameplay as a competitive player. Here are some insights and suggestions based on the information you provided:

1. CGNAT Removal: CGNAT (Carrier-grade Network Address Translation) can sometimes impact your internet connection performance, especially in terms of latency. While removing CGNAT may potentially improve your ping, it's not a guaranteed solution. In your case, the observation that there was no significant change in ping even after CGNAT removal suggests that other factors might be influencing your latency.

2. Router Settings: Since you have already separated the 2.4GHz and 5GHz bands and are connecting to the 5GHz band, you have taken a good step to optimize your connection. You may also consider checking if there are any QoS (Quality of Service) settings on your router that can prioritize gaming traffic for lower latency.

3. VPN: Using a VPN like IPVanish or Exitlag can sometimes help in reducing ping by optimizing your connection routing. However, the effectiveness of a VPN in lowering ping can vary based on the server location you connect to and the overall network conditions.

4. Alternative Solutions: Apart from contacting customer service for further assistance, you may consider the following additional steps:
- Check for any background applications or devices consuming bandwidth during your gaming sessions.
- Ensure that your device's firmware and game app are up to date.
- Experiment with different DNS settings or try using Google DNS (8.8.8.8 and 8.8.4.4) for potential improvements.
- Monitor your network performance using tools like PingPlotter to identify any specific network bottlenecks.

5. Customer Service Follow-up: When reaching out to customer service again, you can specifically mention your location in Mindanao Region 9 - Zamboanga del Sur and provide detailed information about your ping issues in Call of Duty Mobile Garena. Request them to perform a thorough check on your connection and investigate any possible network optimizations that can be done on their end.

Remember, network latency can be influenced by various factors beyond your control, such as network congestion, routing paths, and server locations. It may require a combination of troubleshooting steps and cooperation between you and your ISP to achieve the best possible ping for your gaming needs. Good luck, and I hope you experience smoother gameplay soon!

 

[johnking52]

try mo daw ml kung 30ms sya. check mo din dns mo

 

[alaskun98]

try mo daw ml kung 30ms sya. check mo din dns mo

sa ml paps is pinakababa niya is 16ms pero average is na sa 27ms

try mo daw ml kung 30ms sya. check mo din dns mo

dns ko paps ay default (google 8.8.8.8)

try mo daw ml kung 30ms sya. check mo din dns mo

 

[johnking52]

Try ko laro sa cod bukas check ko ping send ko dito

 

[billy ray]

molave, zds amin papz..

 

[johnking52]

Patingin daw ng default dns ng pldt paps kung same din sakin. Remove mo muna google tapos You do not have permission to view the full content of this post. Log in or register now. kung same tayo

molave, zds amin papz..



View attachment 3659652

Low ping talaga sa cdo paps same sakin try mo sa manila pldt

Manila and cdo speedtest 1699 din sakin pumalo lang ng 100mbps kasi naka sqm modem namin like more on low latency kumbaga using 3rd party router

 

[alaskun98]

Patingin daw ng default dns ng pldt paps kung same din sakin. Remove mo muna google tapos You do not have permission to view the full content of this post. Log in or register now. kung same tayo



View attachment 3659653

ito sakin paps

kakalaro ko lang ito yung ping

 

[blacklixt22]

try mo change dns sa cloudflare, tapos reboot muna then check latency

 

[alaskun98]

try mo change dns sa cloudflare, tapos reboot muna then check latency

kaso bumagal net pag 1.1.1.1 na dns. di compatible ata sa server ng pldt

 

[AVICII]

kaso bumagal net pag 1.1.1.1 na dns. di compatible ata sa server ng pldt

wag ka mag dns legit net nman gamit mo

 

[alaskun98]

wag ka mag dns legit net nman gamit mo

oo paps. default lang sa pldt gamit ko

 

[privacy error]

Need mo lang palitan modem haha papalitan mo wag ayan modem

Fiberhome i request mo

 

[alaskun98]

Need mo lang palitan modem haha papalitan mo wag ayan modem

Fiberhome i request mo

napalitan na po paps. yan na po pinalit defective kasi yung una biglang mawawala wifi icon. galing po sa hg6145f1. at ngayon is hg8145x6-10. kaso ping issue parin

 

[privacy error]

napalitan na po paps. yan na po pinalit defective kasi yung una biglang mawawala wifi icon. galing po sa hg6145f1. at ngayon is hg8145x6-10. kaso ping issue parin

pangit yang modem na yan ng fiberhome, eto maganda

HG6245D2, HG6145D2

 

[alaskun98]

pangit yang modem na yan ng fiberhome, eto maganda

HG6245D2, HG6145D2

diba old router na yan paps? sabi kasi ng customer service old firmware na yan ee

 

[privacy error]

diba old router na yan paps? sabi kasi ng customer service old firmware na yan ee

ung old ung hg6245d, bago na ung may d2 wifi6 yan.