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Help Gcash lost sim

  • Thread starter Thread starter Liyaaaa
  • Start date Start date Apr 3, 2024
  • Tags Tags
    gcash lost lost sim sim
L

Liyaaaa

Established
  • Apr 3, 2024
  • #1
Need help po huhu Nawala yung phone ko kahapon. Nireport ko po agad sa gcash then kanina nagreply sila na temporarily suspended na yung account ko. Paano po kaya process nila para malift yung account suspension and ano need? Bagal kasi magreply ni gcash. Pwede ba i-transfer na lang yun sa isa kong account? I can provide the details naman and face verification if needed. Tinry ko na yung account recovery kaso changed na mpin
 
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Gawr Gura

꧁☬ ᴘᴇᴛᴛᴀɴ ☬꧂
  • Apr 3, 2024
  • #2
Mas mainam siguro na rumekta ka sa Customer Support nila TS sa Globe store. Mas mapapabilis ka dyan kaysa sa maghintay sa online process nila.
 
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TS
L

Liyaaaa

Established
  • Apr 3, 2024
  • #3
Gawr Gura said:
Mas mainam siguro na rumekta ka sa Customer Support nila TS sa Globe store. Mas mapapabilis ka dyan kaysa sa maghintay sa online process nila.
Click to expand...
Saan po ba meron? And ano kaya need para maready ko na.
 
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G

Gawr Gura

꧁☬ ᴘᴇᴛᴛᴀɴ ☬꧂
  • Apr 3, 2024
  • #4
Liyaaaa said:
Saan po ba meron? And ano kaya need para maready ko na.
Click to expand...
sa mga SM meron yan Globe Store. Siguro magdala ka muna ng valid ID. Hindi ko pa din kasi sure kung hahanapan ka nila ng Affidavit of Loss.
 
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TS
L

Liyaaaa

Established
  • Apr 3, 2024
  • #5
Gawr Gura said:
sa mga SM meron yan Globe Store. Siguro magdala ka muna ng valid ID. Hindi ko pa din kasi sure kung hahanapan ka nila ng Affidavit of Loss.
Click to expand...
Sige thank you paps
 
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O

onegig

Honorary Poster
  • Apr 7, 2024
  • #6
Di na po affiliated ang Gcash kay Globe. Try to contact them thru Gigi po. Gawa ka lang po ng account na same yung credentials then pa transfer mo nalang need mo lang niyan ng vaild id
 
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O

Osiris261506

Leecher
  • Apr 29, 2024
  • #7
okay napo ba to mam?
 
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L

Liyaaaa

Established
  • Apr 29, 2024
  • #8
Osiris261506 said:
okay napo ba to mam?
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Hindi pa rin po
 
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R

RIXIA

Elite
  • Jun 11, 2024
  • #9
Kamusta po? Nawala rin po kasi phone ko na may gcash account, pano po ginawa nyo?
 
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T

_The_Pawn_

Established
  • Jun 29, 2024
  • #10
cirex said:
Kamusta po? Nawala rin po kasi phone ko na may gcash account, pano po ginawa nyo?
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contact mo customer service nila paps, para magawan nila ng ticket. magbibigay sila ng instructions na kailangan mo magpa notary ng affidavit of loss para sa lost sim/phone. punta kalang sa pinakamalapit na notary public at magpagawa ng affidavit of loss (possible may bayad) tapos isubmit mo yan sa Gcash or kung saan pinapa submit ng agent.
 
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P

PelepensNambawam

Honorary Poster
  • Jun 30, 2024
  • #11
update po dito if ano na?
 
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